We aim for perfection in the products we hand make and in the services we provide. Please allow items to ship within 7 to 14 business days. That does NOT include weekends. Also please keep in mind that we print all labels out then we pack & drop off orders at least three times a week. If you receive your tracking number but do not see any movement, that is because your order probably wasn’t packed yet, as we print out all the labels first. Please continue to wait 7 to 14 business days. If you do not receive your order after the 14th day, please contact us via email. Please give us 24 to 48 hours to get back to you. Orders are shipped through USPS, and it is no longer our responsibility for lost or stolen packages once they are dropped off to USPS. ALL claims must be filed through USPS. PLEASE take your time to put in your correct address during checkout. If your address is invalid, please email us immediately with your order number.
No Refunds or Returns. Please contact us if you feel your order is incorrect.
Please note that these are products made from RAW materials, that include but are not limited to flowers, leaves, roots, stems, and ground powders. The appearance of the products, specifically the tinctures, may be of the normal aesthetic and will range from browns to orange in color. Please do not be alarmed. You may also find some of these raw materials in your products. I assure you that it is perfectly safe and healthy. Please remember to shake all bottles before use, as some ingredients may settle to the bottom. Please do a patch test with any skin products before applying generously to the face or body.